Bar Assistant

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  • Department:
    Food & Beverage
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    1309
  • Vacancy Start Date:
    28 February 2019
Food & Beverage Assistant

The Grand Hotel and Spa

We are now looking for a Food and Beverage Assistant to join the fantastic team at The Grand Hotel and Spa, Yorks only 5* property.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each Other.

Key Responsibilities:

  • Maintain a high level of knowledge of all menu items
  • Maintain good hygiene standards and practice
  • Comply with hotel rules and regulations and provisions contained in the employment handbook.
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager
  • Accurately and promptly fulfil guest orders and resolve any guest complaints
  • Assist with the preparation of a food and beverage outlet for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with minibar operations, including filing, checking, and restocking the minibar, ordering and recording stock replacement, and billing items in accordance to hotel policy

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

  • Knowledge of the service industry with relevant experience in a luxury environment
  • Prior experience in the food and beverage industry

 
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Location
The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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