Splendid Family - Bartender (2173)


  • Department:
    Food & Beverage
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Salary:
    Dependent on Experience

Bartender, The Grand, York

As a Bartender, you’ll deliver a friendly and efficient service; to create a warm and welcoming atmosphere for all our guests and ensure they have a great experience. Within the Food and Beverage department, you will work within a strong team to ensure the best experience for our guests. You will be attentive to our guests needs from the moment they arrive, make recommendations and serve accurately and efficiently.

Who are we looking for?

We are looking for a full time bartender, to work primarily within our 1906 Bar and Lounge. The Grand has a number of outlets, from a contemporary all day dining restaurant, The Rise, our heritage 1906 bar through to our lively terrace and courtyard. What is the most important is that you are passionate about food and beverage, and even more so about guest service and want to do you part in making every guest stay at The Grand an unforgettable experience! This is the perfect role for someone who enjoys the interaction with guests and wants to keep learning about both food and drinks.

Prior restaurant / bar / hotel / hospitality experience is an advantage; a great friendly manner and confidence when dealing with people is a must!


Your role in our family:

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building. We pride ourselves on the warmth of our Yorkshire welcome that each one of our guests receive.

As part of the 1906 team, key to your role is consistently delivering an exceptional level of service through a relaxed and professional approach. We want you to not just serve the guests but share your excellent product knowledge of all food and beverage, helping them choose that *perfect* combination.

You will be an avid team player, which is the key to success, and you will demonstrate as well as encourage in others the highest standards across all important parts of the role; most importantly in customer service, but also health and safety, hygiene and stock maintenance.

Most importantly, you will be passionate about guest service and you will absolutely love helping people with anything they might need assistance with!

As a Bartender, you should:

  • Deliver an exceptional level of service through a relaxed and professional approach – checking in with guest at each course to ensure satisfaction
  • Serve guest and passing on your excellent product knowledge of all food and beverage
  • Work as part of the team, help-out your fellow team members where necessary
  • Encourage the highest standards across all areas (customer service, hygiene, health and safety)
  • Complete opening and closing duties, re-stock as required.
  • Be team-orientated
  • Have a professional appearance at all time

The Property:

Built in 1906, The Grand is York’s only five-star hotel. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community.

Along with our 207 guest rooms, there’s the award-winning Rise Restaurant, The Rise Bar & Terrace, Hudson’s Restaurant, a state-of-the-art Cookery School, The 1906 Bar & Lounge, our executive White Rose Lounge, an atmospheric Spa, stunning Meeting and Event spaces and In-Room Dining. Every day is different and memorable at The Grand and we live to create special memories.

Once the famed Headquarters of the North East Railway Company, our magnificent building is bursting with original features and all the grandeur of its former life as the “Palace of Business” – making it a truly beautiful and inspiring place to work and grow.


What we can offer you:

We want our team to enjoy coming to work, so providing a friendly and supportive environment is our main priority. You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options.

In addition, on offer:

  • A fantastic place to work!
  • 28 days holiday
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • 24/7 Employee Assistance Program for you and your family
  • A tailored development programme


What happens next

Does the Bartender role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.

The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.


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The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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