Splendid Family - Business Manager - Lettings (1387)

Business Manager - Lettings

  • Department:
    Sales, Marketing and Reservations
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Vacancy Start Date:
    11 April 2019

The Splendid Group are looking for an experienced Business Manager - Lettings to lead and run our lettings division, based in Hounslow, TW5. 

This is the perfect opportunity for you if you have the desire, drive and motivation to set up a lettings business from the beginning and treat it as your own!

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Be the Best;
  • Make Responsible Decisions;
  • Treat Others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each Other.

Position Purpose

  • To develop and maintain a profitable property portfolio and lettings business for Splendid. Building and maintaining a business with 34 new-build 3 bedroom properties.

Key Responsibilities

  • Create a strategic business plan for full letting cycle
  • Actively promote and market the residential portfolio through targeted marketing, business development and viewings
  • Build a tenancy base
  • Optimise opportunities through effective marketing, costing, planning and management of lettings.
  • Maintain properties to a high standard with support of Services Team and Maintenance teams
  • Actively promote and market the residential portfolio through targeted marketing, business development and viewings
  • Offering an efficient, proactive and high level of customer service
  • Looking after Services Team to maintain properties, and contractors where needed
  • Liaising with tenants, identifying needs and arranging viewings
  • Setting and meeting targets and objectives
  • Negotiating offers
  • Full responsibility for references, contracts, deposits, refunds
  • Keep a full overview and log of the accounts
  • Accountable for any property issues ie. Snagging
  • Agree and maintain maintenance agreements
  • Build strong relationships with tenants and future tenants
  • Managing lets on a 3-12 month letting cycle, furnished and unfurnished basis

Person Specification

1. Knowledge, Skills & Abilities

  • Excellent communication and rapport building skills
  • Strong negotiation skills
  • Knowledge of property law
  • Thorough knowledge and understanding of all aspects of the lettings process
  • Trust worthy and genuine persona
  • Able to work in a fast paced environment

2. Proven Experience/Education Level

  • Proven experience of running a lettings division/team/business
  • Member of ARLA or NAEA
  • Proven track record of achieving targets and building a lettings business
  • Proven tack record of winning business

*This role has a competitive basic and fantastic commission scheme.*

This is one of the most exciting roles within the Splendid Group right now, and we look forward to receiving your application!

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