Cluster Sales Manager

  • Department:
    Sales, Marketing and Reservations
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Vacancy Start Date:
    31 January 2019
Cluster Sales Manager – Accor Hotels London Heathrow

Look no further than this if you are an exceptional, pro-active sales person, a true go-getter of business, of building relationships, who would love to join our ever growing Splendid Family at an exciting time within the business.

We are looking for a Cluster Sales Manager to cover two hotels, in the Heathrow Airport area including the new opening of Ibis Styles Heathrow Airport East. Your role will include but not limited to, building a pipeline, telephone prospecting and driving divisional projects to drive top line revenue for two Splendid Family hotels.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each Other.

Position Purpose

  • Plan and execute effective sales activity for the hotels to ensure they deliver consistent and predictable top line results. 

Key Responsibilities

  • To be fully responsible for delivering top line budget for the cluster of branded hotels.
  • Take an extremely proactive approach to generate new business for the cluster of hotels and build strong and lasting relationships with existing clients to grow market share.
  • Plan and execute effective sales activities for all hotels within the cluster working to achieve each hotels unique market segmentation.
  • Work with the cluster revenue support to grow market share and deliver RGI targets at all hotels.
  • Deliver growth in key market segments in line with the individual hotels budget and pipeline target.
  • Actively engage with brand sales teams and be a brand ambassador for SHG promoting the wider portfolio.

Person Specification

Knowledge, Skills & Abilities

  • Proven ability of delivering sales strategies with a record of successfully achieving financial targets.
  • Excellent listening, questioning, influencing and account management skills.
  • Strong commercial outlook and ability to deliver predictable top line results.
  • Having strong emotional intelligence.
  • Ability to be bold, say what needs to be said to all levels within the organisation.
  • Consistently uses values to make decisions.
  • The ability to create an environment of open, effective communication both internally and externally.

Proven Experience/Education Level - Desired

  • At least 1 year in a proactive sales role either from hotel or non hotel background.
  • Airport market experience could be an advantage.

Please note this position does not have any direct reports, however you will be a member of the hotel management team.

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ibis Styles Heathrow Airport East
366 Great West Road, Hounslow, United Kingdom, TW5 0BD
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