Conference & Banqueting Assistant

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  • Department:
    Food & Beverage
  • Position Commitment:
    Part Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    1137
  • Vacancy Start Date:
    5 November 2018

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

We are looking for a friendly and costumer focused Conference & Events Assistant who has a real flair and passion for delivering excellent service to our guests at The Grand Hotel & Spa.

Key Responsibilities

-We are seeking individuals with a passion for delivering service excellence and those who are able to live our hotel values.

-To aid the day to day Conference & Events operation, including set up, clear down, hosting conferences and assisting in running private events such as dinners and weddings

-To demonstrate in depth knowledge and understanding of all our products, and to demonstrate your knowledge to our guests.

-To recognise and facilitate the needs of all our guests from the moment of their arrival until their departure.

 -Attend staff training sessions and team meetings as and when requested to aid your own personal development, and that of the hotels.

 

Person Specification

1. Knowledge, Skills & Abilities

Passion

For customer service. We are part of the award winning 5 star Grand Hotel and Spa.  Nothing can be too much trouble for you.

Efficiency

This goes without saying. You’ll need to accurately and promptly fulfil all of our guest’s orders and requests in seamless service.

Teamwork

Our service is 5 star, every time and you must be able to work in a team that strives to maintain and exceed this standard every time, but also have the initiative to be able to work alone.

2. Proven Experience/Education Level

Ideally hospitality experience.

 

 


 
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Location
The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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