Conference & Banqueting Porter

Funding Source:
  • Hilton London Bankside

Opened in October 2015, the vibrant Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.

Set in the heart of Bankside, just steps from some of London’s most famous landmarks such as Tate Modern, Borough Market and The Shard. Hilton London Bankside is home to 292, and one beautiful penthouse apartment, which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline.

The hotel also brings a new neighbourhood eatery, the OXBO Bankside Restaurant, to the area, alongside The Distillery, a cool and casual bar. As well as, the breath-taking 570m² ballroom, and stunning event rooms space which can accommodate a variety of events, from small and intimate, to larger-scale, more spectacular celebrations and gala dinners, catering from 8 to 700 guests.

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

To work with the Conference and Events department as a setup team member to ensure all rooms are setup correctly according to the business requirements and to a high standard.

To assist to the guests needs at the best of their ability and ensure tasks are completed

The Conference & Events Porter will:

  • Collect deliveries
  • Setup the meeting rooms according to instructions
  • Refresh rooms when necessary
  • Ensure that all Conference & Events back of house areas are clean and tidy at all time

Key Responsibilities:

  •  Read and fully understand all Banquet Event Orders, including start time and beverage requirements.
  •  After function, remove inventory and move all beverage equipment to the proper storage and clear off tables.
  • Retrieve and store bar glassware to proper storage.
  • Work effectively and efficiently with the banqueting team.
  •  Promptly communicate any challenges, guest complaints or requests to the Night Manager or Floor Manager.
  • Follow the Floor Manager instructions and directions.
  • Observe all safety procedures during the execution of assigned duties.
  •  Maintain a positive and professional attitude towards guests, co-workers and management.
  • Arrive at scheduled start time in appropriate uniform and ready to work.
  • Uniform must be neat and pressed.
  • Fully knowledgeable in drink recipes.
  • Knowledge of laws of liquor service.
  • Keeps work station clean at all times.
  • Ability to set-up Banquet Function Bar set-ups.
  • Collect all necessary equipment, beverages, etc. to set up designated area.
  • Polish all glassware and prepare needed bar fruit.
  • Provide beverage service to guests in a professional and courteous manner in line with the hotel standards.






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Hilton London Bankside
2-8 Great Suffolk Street, London, United Kingdom, SE1 0UG
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