Conference & Events Sales Executive

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  • Department:
    Sales, Marketing and Reservations
  • Position Commitment:
    Full Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    0955
  • Vacancy Start Date:
    6 August 2018
Funding Source:
  • Hilton London Bankside

Opened in October 2015, the vibrant Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.

Set in the heart of Bankside, just steps from some of London’s most famous landmarks such as Tate Modern, Borough Market and The Shard. Hilton London Bankside is home to 292, and one beautiful penthouse apartment, which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline.

The hotel also brings a new neighbourhood eatery, the OXBO Bankside Restaurant, to the area, alongside The Distillery, a cool and casual bar. As well as, the breath-taking 570m² ballroom, and stunning event rooms space which can accommodate a variety of events, from small and intimate, to larger-scale, more spectacular celebrations and gala dinners, catering from 8 to 700 guests.

Conference & Events Sales Executive

We have a fantastic opportunity to join our team at Hilton London Bankside as a Conference & Sales Executive, the perfect stepping stone into a career of acquiring and delivering outstanding 5* events at a luxury location.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  • As GC&E Sales Executive, you will maximise revenue opportunities in the areas of conferences and events by driving sales leads and increasing conversions. The GC&E Sales Executive will interact frequently with Guests and customers with the intention of earning repeat and expanded business.

Key Responsibilities

  • Receive and convert incoming enquiries to achieve targets and maximize revenue
  • Seek opportunities to increase sales and conversions within the Team
  • Manage an events schedule to maximise yield
  • Focus on a consistently executed up-selling approach
  • Build strong relationships with customers to fully understand their needs
  • Arrange and carry out Hotel show rounds
  • Ensure the complete administration and execution of all planned events
  • Participate in hotel promotional activities

Person Specification

1. Knowledge, Skills & Abilities

  •  Preferred -
    - Strong customer awareness and focus.
    - Good interpersonal and communication skills to effectively deal with customers.
    - Well-groomed and presentable with excellent written and spoken English
    - Ability to work and interact well as part of a team.
    - High level of IT proficiency

  •  Exceptional - Previous knowledge of Delphi

2. Proven Experience/Education Level

  • Experience within a hotel of 4* and above or recent graduate (or equivalent) of an events qualification.
  • Demonstrated previous experience working in the Conference & Events function

 
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Location
Hilton London Bankside
2-8 Great Suffolk Street, London, United Kingdom, SE1 0UG
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