Splendid Family - Doorman (2159)


  • Department:
    Front Office
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Salary:
    Dependent on experience
Doorman, 5* hotel in York city centre

Doorman at The Grand, York

Full and part time role available

Who are we looking for?

We are looking for a special character to give the best possible welcome to Guests staying at York's most prestigious address. This is the role for someone who can be the welcoming face of York's only 5 star hotel and someone who will have guests talking about them long after their departure. You will simply LOVE your job and our guests and look forward to each day of being the first person to welcome them to the hotel and the last one to wave them goodbye!


Your role in our family:

Your role will be to work alongside the Head Concierge in maintaining the smooth running of the entrance to the hotel, assisting guests into cars/taxis, providing an accurate and courteous delivery or collection of any luggage, parcels or mail, and maintaining high standards of customer care at all times. Most importantly, you will love welcoming people to York, and to The Grand.


The Property:

Built in 1906, The Grand is York’s only five-star hotel. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community.

Along with our 207 guest rooms, there’s the award-winning Rise Restaurant, The Rise Bar & Terrace, Hudson’s Restaurant, a state-of-the-art Cookery School, The 1906 Bar & Lounge, our executive White Rose Lounge, an atmospheric Spa, stunning Meeting and Event spaces and In-Room Dining. Every day is different and memorable at The Grand and we live to create special memories.

Once the famed Headquarters of the North East Railway Company, our magnificent building is bursting with original features and all the grandeur of its former life as the “Palace of Business” – making it a truly beautiful and inspiring place to work and grow.


What happens next:

If you feel ready for this exciting opportunity, apply now. This takes seconds, you will just need to provide some contact details along with a CV. Next, we will review your details and if successful, we’ll invite you to meet one of the team to learn more about you, your experience and tell you more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.


What we can offer you:

We want our team to enjoy coming to work, so providing a friendly and supportive environment is our main priority. You will develop personally and professionally through meeting, and working with, people from all over the world as we create memorable guest experiences together. For those keen to further their experience, you will have the opportunity to explore the business with various career options.

In addition, on offer:

  • A fantastic place to work!
  • 28 days holiday
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • 24/7 Employee Assistance Program for you and your family
  • A tailored development programme


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The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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