Splendid Family - Event Planner (1797)

Event Planner

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  • Department:
    Sales, Marketing and Reservations
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    1797
  • Salary:
    £20,000

We are now looking for an Event Planner to join the team for a three month fixed-term contract at The Grand, York. 

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Be the Best;
  • Make Responsible Decisions;
  • Treat Others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each Other.

Position Purpose

  •  As Event Planner you are responsible for the coordination of first class events for all contracted meeting, event and group business within the hotel. After a smooth handover from the enquiry handler, you will focus on the detail of the event and co-ordinate all final details to ensure the event is a success. You will assist us in achieving our budget by up-selling at final details stage. You will co-ordinate the event liaising with both the operations team and the client, finalising the format and timings for the event, agreeing menus, coordinating onsite and offsite activities/team building, chasing payments and producing the function sheet in order to provide a clear & smooth handover to the operations team. You will coordinate anything from a small meeting for 10 people, up to exclusive use of the hotel and everything in-between. 

Key Responsibilities

  • To coordinate all aspects and final details of confirmed events including timings, menus, identifying VIPs etc..
  • Up-selling throughout the final details stage.
  • Producing function sheets to a high standard, with clear & relevant information for the hotels operations team on time.
  • Producing pro-forma invoices and taking final payments, recording them accurately and passing monies directly to the accounts department. 
  • To support the overall sales team in achieving and exceeding the MICE budget through a pro-active approach such as contributing to sales blitz days and support with hospitality events. 
  • To conduct post-event feedback calls and re-solicitation calls to encourage repeat bookings. 
  • Support the enquiry handling time where required IE holidays/sickness. 

Person Specification

1. Knowledge, Skills & Abilities

Essential

  • Excellent communication skills, both verbally and written.
  • Be extremely organised with a positive, can-do attitude. 
  • Works well under pressure.
  • Have impeccable attention to detail.
  • The ability to build strong and long lasting client relationships. 
  • Have a pro-active approach.
  • Team work. 

2. Proven Experience/Education Level

 

Essential

  • Experience of coordinating events within a 4 or 5 star hotel environment or event venue.  

Preferred

  • Knowledge of Opera S&C / PMS

Exceptional

  • Events Management Degree
  • Multilingual

 
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Location
The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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