The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 107 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome. Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers modern cuisine across a new ‘small plate’ concept, allowing guests to enjoy a feast of sharing dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.
Being a key part of the Splendid family, all our team members need to be able to commit to:
This position sits as part of the Events Team and is responsible for the conversion of meeting and event enquiries via phone, email and face to face to achieve the Marketing and Events budget. Once the event is contracted, you will coordinate the final details with the event organiser, communicate and issue function sheets to the hotel operations team in order for them to deliver the event on the day.
Excellent communication skills, both verbally and written.
Be extremely organised with a positive, can-do attitude.
Customer focused – the ability to build strong and long lasting client relationships.
Have a pro-active approach and experience of working within a hotel or venue events office.
Knowledge of Opera system
Experience of coordinating events within a luxury hotel environment.