F&B Associate

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Funding Source:
  • Conrad London St James

Located in Britain's royal and political heartland, with Buckingham Palace, St. James's Park, Big Ben, the Houses of Parliament and Westminster Abbey on the doorstep, the Conrad London St. James hotel is the ideal choice for the smart luxury traveller.

The hotel effortlessly blends a historic 19th century building with locally inspired style and design - from the calming, contemporary rooms and eye-catching artwork to the seasonal British food and local ales, served in unique and inspiring settings.

At Conrad London St James, we offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings. Service that's more than personal, it's intuitive. Our team take the time to understand the wants, needs and desires that make each of our guests unique so that we can to deliver ultra-personal service.

Food & Beverage Associate

The Conrad St James is looking for a new Food & Beverage Associate...could this be you?

 

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

 

Position Purpose

To work with In Room Dinning team to deliver an outstanding experience for the guests at any time of the day. Our new Food & Beverage Associate will be in charge of daily minibar replenishment, delivery of amenities and in room dining orders to our guest rooms.

Key Responsibilities

  • Support wider team during breakfast and canapes service
  • Provide knowledgeable menu advice, inform kitchen about allergys and dietary requirements of our guests
  • Prepare mise en place for the our events
  • Night shifts every 4-5 weeks, 2-3 days
  • Provide guests with prompt service, professional attention and personal recognition
  • Demonstrate knowledge of wider Hotel Services to provide advice to guests & maximise business
  • Cooperate with Food  Beverage Supervisors and Managers regarding any issues and guests complains
  • Support Coordinators in daily duties

 

Person Specification

1. Knowledge, Skills & Abilities

Preferred- Fluent English

Enthusiastic and dedicated

Prompt and takes initiative

A friendly and welcoming personality

Passionate about providing first class customer service to exceed our guests’ expectations

Communication skills

Works well under pressure

Exceptional

Previous experience working in the same or similar role in a five star hotel 

 

 


 
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Location
Conrad London St James
22-28 Broadway, London, United Kingdom, SW1H 0BH
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