F&B Associate

Funding Source:
  • Conrad London St James

Located in Britain's royal and political heartland, with Buckingham Palace, St. James's Park, Big Ben, the Houses of Parliament and Westminster Abbey on the doorstep, the Conrad London St. James hotel is the ideal choice for the smart luxury traveller.

The hotel effortlessly blends a historic 19th century building with locally inspired style and design - from the calming, contemporary rooms and eye-catching artwork to the seasonal British food and local ales, served in unique and inspiring settings.

At Conrad London St James, we offer our guests one-of-a-kind experiences with sophisticated, locally inspired surroundings. Service that's more than personal, it's intuitive. Our team take the time to understand the wants, needs and desires that make each of our guests unique so that we can to deliver ultra-personal service.

Conrad St. James

We are now looking for Food and Beverage Assistant to join the team at the Conrad St. James.

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

Serve all food and beverage to the highest standards of service

Maintain a high level of knowledge of menu items

Assist with the receiving and storage of goods

Maintain good hygiene standards and practice

Attend and participate in daily briefings and other meetings as scheduled

Comply with hotel rules and regulations and provisions contained in the employment handbook.

Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager

Accurately and promptly fulfil guest orders and resolve guest complaints

Assist with the preparation of a food and beverage outlet for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables

Assist with minibar operations, including filing, checking, and restocking the minibar, ordering and recording stock replacement, and billing items in accordance to hotel policy

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK.
  • Career motivated.
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2. Proven experience/education level

  • Knowledge of the service industry with relevant experience in a luxury environment

Prior experience in the food and beverage industry

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Conrad London St James
22-28 Broadway, London, United Kingdom, SW1H 0BH
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