Food & Beverage Administrator

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  • Department:
    Food & Beverage
  • Position Commitment:
    Full Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    1224
  • Vacancy Start Date:
    5 January 2019
Funding Source:
  • The Grand York

The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 207 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome.  Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers locally sourced contemporary cuisine allowing guests to enjoy a feast of dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.

Food & Beverage Assistant

The Grand Hotel and Spa

We are now looking for a Food and Beverage Assistant to join the fantastic team at The Grand Hotel and Spa, Yorks only 5* property.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each Other.

Key Responsibilities:

  • Maintain a high level of knowledge of all menu items
  • Maintain good hygiene standards and practice
  • Comply with hotel rules and regulations and provisions contained in the employment handbook.
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager
  • Accurately and promptly fulfil guest orders and resolve any guest complaints
  • Assist with the preparation of a food and beverage outlet for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with minibar operations, including filing, checking, and restocking the minibar, ordering and recording stock replacement, and billing items in accordance to hotel policy

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

  • Knowledge of the service industry with relevant experience in a luxury environment
  • Prior experience in the food and beverage industry

 
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Location
The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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