Food & Beverage Host

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  • Department:
    Food & Beverage
  • Position Commitment:
    Full Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    0663
  • Vacancy Start Date:
    23 April 2018
Funding Source:
  • The Grand York

The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 207 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome.  Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers locally sourced contemporary cuisine allowing guests to enjoy a feast of dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.

Restaurant Host

The Rise Restaurant Terrace & Bar.

We are currently recruiting for restaurant host to form part of our experienced restaurant team.

Our restaurant serving locally sourced freshly prepared food in The Grand Hotel and Spa. Working with seasonal ingredients our chefs have created a stunning menu served alongside local beers, excellent wines and cocktails all to be enjoyed with views of York’s city walls. We take a relaxed professional approach to service, allowing our team’s personality and individuality to shine through. Set within The Grand Hotel and Spa we also offer a traditional afternoon tea to be enjoyed in a relaxed luxurious setting.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

To deliver an exceptional level of service through a relaxed and professional approach. To fully manage your section, being aware of your guests' journey at all times. Have exceptional product knowledge of all products both food and beverage, using these to guide the guests through their experience.   

Key Responsibilities

  • Have a passion for service and a desire to deliver AA 5 star standards
  • Pass on your excellent product knowledge of all food and beverage
  • Work as part of the team, help out your fellow team members where necessary.
  • Support, coach and help train new starters in your areas providing them with the skills and knowledge
  • Adhere to all regulations in respect of health and safety, fire procedures, risk assessments, emergency procedures

Person Specification

Knowledge, Skills & Abilities

  • Previous guest relations, customer service experience preferred
  • Fully conversant in English language

 


 
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Location
The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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