Food and Beverage Associate

  • Department:
    Food & Beverage
  • Position Commitment:
    Part Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Vacancy Start Date:
    20 November 2018
Food & Beverage Assistant

Holiday Inn Express London Gatwick – Crawley

Are you tired of taxi'ing in the same career? Looking for a company that will really help you take off? Well your search is over.... we are now looking for a Food & Beverage Assistant to join the fantastic team at Holiday Inn Express, London Gatwick - Crawley where we truly believe in our people to deliver the best experience for our guests.

In return for your enthusiasm and passion for the job, we'll reward you with a competitive salary and benefits package including staff discount and hotels across the UK and Europe and a career that you can develop as much as you like. We also provide your sleek and stylish new uniform, on the job training and recognized qualifications from our interactive learning platforms.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

  • Prepare and serve Food and Beverages from our All Day Dining menu, with a smile!
  • Maintain a high level of knowledge of menu items so you can confidently up-sell a side or accompanying drink
  • Assist with the preparation of a food and beverage outlet for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with the receiving and storage of goods
  • Accurately and promptly fulfil guest orders and resolve guest complaints
  • Maintain good hygiene standards and practice
  • Attend and participate in daily briefings and other meetings as scheduled
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK.
  • Career motivated.
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

  • Knowledge of the service industry with relevant experience (preferred but not essential)
  • Prior experience in the food and beverage industry (preferred but not essential)

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Holiday Inn Express, Gatwick (Crawley)
The Squareabout, Haslett Ave East, Crawley, United Kingdom, R10 1UA
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