Food and Beverage Associate

Funding Source:
  • Hilton London Bankside

Opened in October 2015, the vibrant Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.

Set in the heart of Bankside, just steps from some of London’s most famous landmarks such as Tate Modern, Borough Market and The Shard. Hilton London Bankside is home to 292, and one beautiful penthouse apartment, which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline.

The hotel also brings a new neighbourhood eatery, the OXBO Bankside Restaurant, to the area, alongside The Distillery, a cool and casual bar. As well as, the breath-taking 570m² ballroom, and stunning event rooms space which can accommodate a variety of events, from small and intimate, to larger-scale, more spectacular celebrations and gala dinners, catering from 8 to 700 guests.

Food & Beverage Assistant

Hilton London Bankside

We are now looking for a Food and Beverage Assistant to join the team at the incredible 5* Hilton, London Bankside.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

  • Serve all food and beverage to the highest standards of service
  • Maintain a high level of knowledge of menu items
  • Maintain good hygiene standards and practice
  • Attend and participate in daily briefings and other meetings as scheduled
  • Comply with hotel rules and regulations and provisions contained in the employment handbook.
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager
  • Promptly and accurately fulfil guest orders and resolve any guest complaints
  • Assist with the preparation of a food and beverage outlet for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with minibar operations, including filing, checking, and restocking the minibar, ordering and recording stock replacement, and billing items in accordance to hotel policy

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

  • Knowledge of the service industry with relevant experience in a luxury environment
  • Prior experience in the food and beverage industry

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Hilton London Bankside
2-8 Great Suffolk Street, London, United Kingdom, SE1 0UG
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