Splendid Family - Food and Beverage Associate (1564)

Food and Beverage Associate

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Food & Beverage Assistant

Holiday Inn Express London Gatwick – Crawley

We are now looking for a part time Food & Beverage Assistant to join the fantastic team at Holiday Inn Express, London Gatwick - Crawley. We are looking for a customer-focused person to help us during our breakfast service and during Group dinners. 

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

  • Serve Food and Beverages
  • Help with daily cleaning tasks
  • Assist guests during Breakfast service
  • Maintain a high level of knowledge of menu items
  • Assist with the preparation of a food and beverage outlet for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with the receiving and storage of goods
  • Accurately and promptly fulfil guest orders and resolve guest complaints
  • Maintain good hygiene standards and practice
  • Attend and participate in daily briefings and other meetings as scheduled
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager

Person Specification

1.  Knowledge, skills and abilities

  • Right to work in the UK.
  • Career motivated.
  • Strong customer awareness and focus
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

Preferable: 

  • Knowledge of the service industry with relevant experience
  • Prior experience in the food and beverage industry

 
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Location
Holiday Inn Express, Gatwick (Crawley)
The Squareabout, Haslett Ave East, Crawley, United Kingdom, R10 1UA
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