Splendid Family - Front Office Team Member (2699)

Front Office Team Member

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  • Department:
    Front Office
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    2699
  • Pay Rate:
    Per Annum
  • Salary:
    20,800
Receptionist

Receptionist, The Grand York 

£20,800 per annum.

We are looking for someone to join our bustling Front Office team, and contribute greatly to our guest's experience. In York's only 5* hotel, you will be the first and last face our guests see and strive to ensure their stay is enjoyable!

What we can offer you:

  • Inclusive Culture of Family
  • Fully funded and supported Apprenticeship programmes
  • 50% of Food and Beverage in all Splendid Hotels
  • £45 Splendid Family room rate discount
  • 30% Discounted Friends and Family hotel rates in Splendid Hotels
  • Complimentary one night stay at The Grand when you start
  • The Grand Cookery School discount 50% and 25% for friends and family
  • Discounted local NCP car parking
  • Monthly Pay Day treats
  • Visit York discounts
  • 'Star of The Month' Reward and Recognition event
  • Departmental incentives
  • Save money and enhance your wellbeing with Abode
  • Retail Trust Employee Assistance Programme (EAP)
  • Mental Health First Aiders onsite
  • Employee referral scheme
  • No split shifts
  • Hot and Cold food offerings for all team members on shift

About us:

Built in 1906, The Grand is York’s only five-star hotel. Located within York’s city walls and with views of York Minster, the hotel holds an enviable and proud position in the city and local community.

Your role in our family:

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building. 

Key responsibilities to your role:

  • Excellent verbal and written communication skills. 
  • Confidence to deal with conflict resolution where necessary. 
  • PMS experience is preferred, full training will be provided. 
  • Reliable and trustworthy. 

What happens next:

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

 


 
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Location
The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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