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This role is based mainly in the reception area, restaurant and kitchen, as Guest Service Assistant your responsibilities include: upselling the hotel and local area plus overseeing a busy reception area, dealing with guests checking in/out, enquiries, whilst also having the experience to work in the bar, kitchen and restaurant areas, being flexible within their role supporting any department in line with business demands.
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:
Ibis Styles Heathrow East is part of Splendid Hospitality Group. SHG is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family. Our vision is to create extraordinary experiences, positively impact lives, and get better every day – it’s the ‘Splendid Hospitality Way’ which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.
It works! If you are happy, it’s easy to deliver genuine service and create those extraordinary experiences.
Ibis Styles Heathrow East is:
At Ibis Styles Heathrow East you can expect every comfort, lots of little extras, plus fun design touches - all at a great price. With its stunning décor, inspired by the style of 1920s Art Deco, ibis Styles London Heathrow Airport East is a treat for the eyes, as well as offering vintage comfort and service that will leave you feeling refreshed. Come and join our Unique, creative, joyful and innovative team
Does the Guest Service Assistant role suit your skillset? Apply now, this takes second, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.
The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.