Housekeeper

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Funding Source:
  • Holiday Inn York East

With the A64 and A1237 only a minute's drive away, the Holiday Inn Express York is a modern hotel that offers convenient access to the city centre and breakfast included for all reservations. There's free WiFi and free on-site parking, and guests can catch a park-and-ride bus a mile away. York station is, 12 minutes' drive away, and it has direct trains to London, Leeds and Scotland.

Housekeeper

We are now looking for a part time Housekeeper (10 hours per week, weekends only) to join our small, but vibrant team here at Holiday Inn - York East, a 49-bedroom property just outside of York.

 

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

Housekeeping is what gives hotels the ‘wow’ factor. It’s the moment when guests that walk into the hotel are impressed, then enter their bedrooms and think ‘wow, this looks wonderful’ – this exciting role is about delivering a great guest experience.

Key Responsibilities

  • To complete all required Housekeeping Tasks on a day to day basis
  • To ensure all guest bedrooms are fully serviced within the allotted timescale
  • To complete all Job of the Day tasks when informed by the Head Housekeeper
  • To complete all required Chemical Checks every morning at the start of shift
  • To transfer all dirty laundry and bags through the hotel to the designated Laundry Storage
  • To transfer all clean laundry received from delivery company to the designated storage cupboards and place in an organised manner
  • To be fully compliant with all COSHH procedures in line with Health & Safety Requirements
  • To complete all required training (Health & Safety and Fire Safety) via our system Flow.

Person Specification

  1. Knowledge, Skills & Abilities
  • Previous experience as a cleaner
  • Have good communication skills both verbal & written
  • Exceptional customer service
  • Attention to detail
  • Effective organisational skills
  • Confident and professional
  • Self-motivated, hardworking and a team player
  • Have a smart appearance
  • Punctual, reliable and flexible
  • Willingness to improve and develop their skills set within the hotel

 

  1. Proven Experience/Education Level
  • High school diploma or relevant field will be a plus 
  • Previous experience working as a Hotel Housekeeper or Room Attendant

 

 


 
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Location
Holiday Inn York East
Malton Road, York, United Kingdom, YO32 9TE
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