Splendid Family - Housekeeper (1596)

Housekeeper

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  • Department:
    Housekeeping
  • Position Commitment:
    Part Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    1596
Housekeeper

Holiday Inn Express Leeds East

We are now looking for a part-time Housekeeper to join the amazing and friendly team at Holiday Inn Express, Leeds – East.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

  • Assist Head Housekeeper to ensure optimum guest satisfaction, cleanliness standards and safety within the hotel.
  • Work towards personal performance and development goals.
  • Interact with guests and individuals inside the hotel, including, but not limited to, current clients, suppliers, and other members of the local community.
  • Ensure a safe and secure environment for guests, team members and hotel assets in compliance with owners’ policies and procedures and regulatory requirements.
  • Work as part of a team and communicate with other departments as per hotel procedures to ensure excellent quality and service.
  • Perform other duties as assigned including serving on bar, cleaning, action special guest requests, etc.

Person Specification:

Knowledge, skills and abilities

Preferred

  • Advanced knowledge of IHG I-Clean System
  • Previous Hotel housekeeping experience

Exceptional

  • Strong communication and listening skills.
  • Resilience when facing setbacks
  • Commitment to exceptional guest service
  • Goal & quality oriented
  • The ability to remain calm under pressure
  • Ability and willingness to work flexible hours including weekends, holidays and late nights.

Proven experience/education level

Previous housekeeping experience preferred.

 


 
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Location
Holiday Inn Leeds East
2 Aberford Road, Oulton, Leeds, United Kingdom, LS26 8EJ
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