Linen Porter/Room Attendant

  • Department:
  • Position Commitment:
    Full Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Vacancy Start Date:
    9 July 2018
Funding Source:
  • The Grand York

The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 207 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome.  Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers locally sourced contemporary cuisine allowing guests to enjoy a feast of dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.

Linen Porter / Room Attendant

In this role, you will be expected to report to the Executive Head Housekeeper  and be responsible for supporting the team to deliver exceptional standards. Your responsibilities will include delivery of all clean linen to rooms and attendants or designated service areas.

You will enjoy a range of benefits including uniform and meals provided whilst on shift.

 Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  • To be efficient with linen counts and productive with the delivery of linen to all attendants and service areas

Key Responsibilities

  • Take Delivery of linen
  • Distribution of linen to attendants/Service areas
  • Daily linen shelf counts/Recording
  • Reject counts
  • To maintain the reporting of shelf & reject levels daily. To assist with mattress turning as when required. To keep all service areas clean & tidy and well stocked.
  • Day to day duties to assist the housekeeping department.
  • Daily operational tasks with in the housekeeping department

Person Specification

1. Knowledge, Skills & Abilities

  •  Preferred -Previous experience of a similar role
  •  Exceptional - Has a previous linen porter experience of a similar role with the luxury standard hotel

2. Proven Experience/Education Level

  • Previous experience desirable but not essential 


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The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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