Linen Porter/Room Attendant

  • Department:
  • Position Commitment:
    Full Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Vacancy Start Date:
    9 July 2018
Funding Source:
  • The Grand York

Work at York’s finest address, The Grand York, and be a part of creating five star experiences for our guests. We pride ourselves on offering true Yorkshire hospitality in grand surroundings and welcome applicants who wish to help us achieve this goal on a daily basis.

The Grand York, is Yorkshire’s only AA accredited 5 star hotel and is housed in the former Headquarters of the North Eastern Railway. Following a recent expansion, our hotel now boasts 207 luxurious guest rooms, two restaurants – The Rise, and the 3 AA Rosette Restaurant, Hudsons alongside our 1906 Bar, exclusive White Rose Lounge, seven conference and events spaces, a spa and the a brand new Cookery School.

Linen Porter / Room Attendant

In this role, you will be expected to report to the Executive Head Housekeeper  and be responsible for supporting the team to deliver exceptional standards. Your responsibilities will include delivery of all clean linen to rooms and attendants or designated service areas.

You will enjoy a range of benefits including uniform and meals provided whilst on shift.

 Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  • To be efficient with linen counts and productive with the delivery of linen to all attendants and service areas

Key Responsibilities

  • Take Delivery of linen
  • Distribution of linen to attendants/Service areas
  • Daily linen shelf counts/Recording
  • Reject counts
  • To maintain the reporting of shelf & reject levels daily. To assist with mattress turning as when required. To keep all service areas clean & tidy and well stocked.
  • Day to day duties to assist the housekeeping department.
  • Daily operational tasks with in the housekeeping department

Person Specification

1. Knowledge, Skills & Abilities

  •  Preferred -Previous experience of a similar role
  •  Exceptional - Has a previous linen porter experience of a similar role with the luxury standard hotel

2. Proven Experience/Education Level

  • Previous experience desirable but not essential 


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The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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