Splendid Family - Luggage Porter/Car Jockey (2275)

Luggage Porter/Car Jockey

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  • Department:
    Front Office
  • Position Commitment:
    Part Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    2275
  • Pay Rate:
    Per Hour
  • Salary:
    9.11
Luggage Porter/Car Jockey

Luggage Assistant / Car Jockey

As a Luggage Assistant / Car Jockey you will become part of an exceptional service team that engages with our guests as their welcoming liaison at the door; providing anticipative, yet unobtrusive service. A warm welcome, assistance with luggage, coordinating private cars and arranging taxis, as well as valet parking, are a few of the many important tasks ahead. You will be one of The Grand's main points of contact, on hand to deal with queries, providing information on hotel services and giving directions for the surrounding areas.

Your profile

  • A clean, valid UK/EU drivers licence is Essential
  • With exceptional grooming, presentation and posture, it is desirable but not essential that you’ll have a background within hospitality environment, ideally within a similar guest facing role or as a Door Person, Porter or Guest Services. Or this is a new career that you would like to explore.
  • Your communication skills will be exceptional with the confidence to build strong working relationships and connect with guests visiting us from all over the world - fluent level of spoken English is essential and another language is advantageous
  • Confident knowledge of York in terms of transport, services, restaurants/bars and attractions;
  • Flexibility to work - including day, evening shifts shifts, weekends and bank holidays.

 

What we offer you:

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • 28 holiday days (pro rata for part time)
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family

What happens next:

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

 


 
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Location
The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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