Night Porter

Funding Source:
  • Mercure Brigstow Bristol

Mercure Brigstow Bristol Hotel is our 4 star hotel located in the vibrant part of Bristol city centre.

We are just steps away from main venues in Bristol including Saint Nicolas Market, The Hippodrome, The Old Vic, Cabot Circus and the Floating Harbour. Buttermilk and Maple, our restaurant, coffee shop and bar is open from the early hours to late at night. Buttermilk and Maple is a concept that delivers excellent quality food during the day; inspired by the lounge-loving Australian café scene and a dash of Brooklyn East Coast. We are conscious to promote the best of Bristol, from locally sourced products to carefully curated craft beers, ciders and cocktails.

The hotel also has 4 meeting rooms, with the ideal location for organising meetings, training and private events.

Food & Beverage Night Porter

Mercure Bristol Brigstow Hotel

We are now looking for a Food and Beverage Night Porter to join the fantastic team at Mercure Bristol, Brigstow Hotel.

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Key Responsibilities:

  • Serve Food and Beverages for our 24h room service menu 
  • Maintain a high level of knowledge of menu items
  • Assist with the preparation of a food and beverage outlet and meeting rooms for service, including cleaning equipment and glassware for service, and preparing waiter service stations and tables
  • Assist with the receiving and storage of goods in the morning 
  • Accurately and promptly fulfil guest orders and resolve guest complaints
  • Maintain good hygiene standards and practice
  • Attend and participate in daily briefings and other meetings as scheduled
  • Ensure all security incidents, accidents and near misses are always logged in a timely manner and brought to the attention of the line manager

Person Specification

1.Knowledge, skills and abilities

  • Right to work in the UK.
  • Career motivated.
  • Strong customer awareness and focus
  • Excellent communication skills
  • Team player with strong inter-personal skills and people management skills
  • Ability to work well under pressure in a fast paced environment
  • Excellent attention to detail 
  • A high standard of personal presentation 
  • Confidence, professionalism and welcoming personality 

2.  Proven experience/education level

  • Knowledge of the service industry with relevant experience in a luxury environment
  • Prior experience in the food and beverage industry

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Mercure Bristol Brigstow Hotel
Welsh Back 5-7, Bristol, United Kingdom, BS1 4SP
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