Splendid Family - Night Receptionist (1957)

Night Receptionist

  • Department:
    Front Office
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Pay Rate:
    Per Hour
  • Salary:
Night Receptionist

Nights Receptionist, County Hotel, Euston

The night receptionist role is a key member of the hotel team, and a key contact for all our hotel guests.  You will be totally guest focused, ensuring we are creating memorable stays for all our guests, consistently delivering excellent customer service with an informed, friendly and effective approach. You are also responsible for looking after the hotel and ensuring a peaceful night’s stay

What we offer you

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • 28 holiday days (pro rata for part time)
  • Automatic Enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family

About us:

This hotel is a Convenient and affordable hotel in the centre of London. We have a variety of rooms that suit all the guests needs. All our rooms are functional with bathrooms being shared between 4 rooms and every room has a wash basin and well equipped with tea and coffee making facilities. Our diverse and friendly team is always ready to deliver the best customer service experience. 

The County Hotel offers exceptional value for a central London Hotel and is close to 3 mainline stations: Euston, St Pancras and Kings Cross.

Your role in our family:

At County Hotel in Euston you will work within a small diverse team providing memorable hotel experience for every single guest.

  • Completing the full check in and check out processes in a seamless manner.
  • Provide guests with excellent service.
  • Carry out guest requests, ensuring all guests’ special requirements are met
  • Ensuring that all guests are kept up to date and informed of all developments to their enquiries
  • Ensuring a comprehensive handover is given to the next team member coming on shift
  • Performing regular nightly fire walks and checks
  • Completing the banking and payments balance for your shift
  • Ensuring that all charges are correctly posted
  • Accurately completing all reports and paperwork as requested

What happens next

Does the Night Receptionist role suit your skillset? Apply now, this takes second, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.

The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.

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County Hotel Euston
8-11 Upper Woburn Place, London, England, WC1H 0JW
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