Night Room Attendant

  • Department:
  • Position Commitment:
    Full Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Vacancy Start Date:
    18 July 2018
Funding Source:
  • The Grand York

The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 207 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome.  Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers locally sourced contemporary cuisine allowing guests to enjoy a feast of dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.

Night Room Attendant

We are looking for an enthusiastic person to join our existing 5 star splendid family.

Your main duties will be to clean all our public areas to the highest of standards for our guest arrivals. Full training will be given for all housekeeping procedures.

You will be offered a 40 hour contract & including weekends. You must be flexible with your availability as our business needs fluctuate.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  • The purpose of this position is to keep The Grand Hotel exceptionally clean so that our guests will enjoy their stay and will leave wanting to return.

Main Responsibilities

  • To service public areas to a high standard
  • Keep all areas of the hotel including guest toilets & Spa clean & dust free
  • Replenish any stock that the guest may of used.
  • Mop floors & polish marble areas
  • Service all basins, toilets & floors, vacuum rooms floors & corridors & to polish & dust all surfaces using all appropriate chemicals & tools.
  • To keep back of house areas neat & tidy..
  • Remove & dispose of rubbish.
  • Report any guest facilities to maintenance
  • Follow all Health & Safety & COSHH procedures. 

Person Specification

  1. Knowledge, Skills & Abilities

 Preferred -

  • Have a proven track record within a luxury hotel
  • Have a warm personality & a can do attitude.
  • Good Health & Safety knowledge
  • Be flexible & able to multi task
  • Good communication

 Exceptional -

  • Have a proven track record within a luxury hotel
  • Previous room attendant experience
  • Proven experience/education level previous 5 star knowledge or 4 star



Here at the Grand we pride ourselves on offering the highest of standards whilst maintaining a professional manner at all times. Does this sound like the role for you? Apply now.

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The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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