Splendid Family - Payroll Assistant (3107)

Payroll Assistant

  • Department:
    Head Office
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
    Watford (Head Office)
  • Vacancy Reference:
  • Pay Rate:
    Per Annum
  • Salary:
    £25,000 to £28,000
Payroll Assistant

Payroll Assistant

We are currently recruiting for a Payroll Assistant to join and support our Payroll team. This will involve ensuring up to 2,000 employees across hotels and restaurants are paid accurately and on time, maintaining compliance with all company and regulatory requirements in relation to employee pay and benefits, and building a strong and trusting relationships with key internal and external stakeholders.

What we offer you:

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

    • A fantastic place to work!
    • 28 days holiday
    • Automatic enrolment into a workplace pension scheme
    • Heavily discounted hotel stays and food & beverage discounts
    • Amazing high street and lifestyle savings for you and your family
    • Uniform
    • 24/7 Employee Assistance Program for you and your family
    • A tailored development programme

About us:

Our success lies amongst the strengths and skills of the dedicated and professional people we employ.

Everyone at Splendid Hospitality is committed to The Splendid Hospitality Way, delivering genuine service to 'Create Extraordinary Experiences'. The team offers a wealth of experience across a variety of talents ensuring that the Group is well positioned to achieve its vision to be a Centre of Global Excellence for Hospitality.

Your role in our family:

Key responsibilities to your role: 

  • Assist with preparation and review of the biweekly and monthly payroll cycles
  • Monitor and respond to queries within the shared Payroll mailboxes.
  • Payroll related finance tasks including journals and balancing control accounts.
  • Raising BACs payments where required.
  • Liaise with key stakeholders across Hotels, Restaurants and Head Office to ensure Payroll information is completed accurately and in line with agreed policies and procedures.
  • Payroll reconciliations including Apprenticeship Levy and Pension.
  • Be the first point of contact within the Payroll Team for any queries from Hotel / Restaurant Managers and Payroll
  • improvement of Payroll function and support wider group goals and initiatives.
  • Provide support with project activity as required.

Preferred experience

  • Experience of UK payroll processing across multiple locations for both hourly paid and salaried staff.
  • Attention to detail and desire to follow issues through to resolution.
  • Excellent communicator, building powerful relationships with senior stakeholders.
  • A self-starter with a strong desire for personal development.
  • Ability to maintain confidentiality, whilst being a real team player across Finance and HR.
  • Understanding of UK Tax, NIC and Pension Auto-Enrolment.

Exceptional experience

  • Challenge stakeholders where necessary and provide insight and business partnering to deliver operational efficiencies in payroll.
  • Experience gained in the hospitality industry and/or Quick Service Restaurant sector will be preferable.
  • Prior experience in Fourth and Capita (Ingenuity) payroll will be an advantage.

Proven experience/education level

  • 2 plus years payroll experience.
  • Payroll qualification preferred but not essential.
  • Excellent Excel Skills (Vlookups, Pivot Tables).

What happens next:

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.


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Watford (Head Office)
3 George St, London, United Kingdom, WD18 0BX
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