Splendid Family - People Manager (2070)

People Manager

  • Department:
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Salary:
People Manager

People Manager, Hilton London Bankside

The People Manager is responsible for aligning business objectives with all team members and champions the Hilton and SHG vision and values. The People Manager coaches, facilitates and drives all HR related initiatives within the business.

What we offer you:

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • 28 holiday days
  • Automatic enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • 24/7 Employee Assistance Programme for you and your family

About us:

Set in one of London’s oldest and most culture-rich parts of the capital, Hilton London Bankside is ideally located just a walk away from some of London’s most famous landmarks including Tate Modern, Shakespeare’s Globe, Borough Market and The Shard.

With a strong focus on design, each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic Bankside urban grittiness and polished contemporary design.

You will find us very centrally located and withing walking distance from several tube stations.

  • Southwark tube station – 5-minute walk
  • Blackfriars tube station – 5-minute walk
  • Waterloo Station – 13-minute walk
  • London Bridge tube station – 15-minute walk

Your role in our family:

Key responsibilities to your role: 

  • Build meaningful relationships with all stakeholders
  • Conduct regular compliance checks to ensure adherence to audit standards (Splendid People Audit, Hilton Quality Assurance Audit and Health, Food & Safety Audits)
  • Regular analysis and review of HR metrics, identifying areas for improvement
  • Consult on workforce planning to optimise manning, productivity and standards
  • Provide first line advice and guidance on all HR policies and practices
  • Drive improvement agenda with focus on engagement & welfare, maximising productivity, devolving HR responsibilities to managers and building capability 
  • Regularly coach, mentor and support senior and high potential colleagues to identify individual strengths and development needs
  • Provide work placements, internships and traineeship opportunities for both current colleagues and locally in the community
  • Ensure training programmes and development opportunities operate at a high standard for guest and leadership experiences, embedding the Hilton culture
  • Manage  recruitment in order to ensure good hiring decisions
  • Drive talent management initiatives through local schools and universities to identify, nurture and develop potential talent to meet future workforce needs
  • Create and maintain an internal communication strategy for colleagues to receive relevant and timely messages in an appropriate style and medium
  • Develop and improve employee surveys and resulting actions, ensuring improvement in the overall engagement score and recommendation rate.

Skills & Experience:

  • Proven track record in designing, implementing and executing HR related projects
  • Experience of engagement with Senior Leaders - ability to influence with confidence and credibility.
  • Ability to work with a hands on approach and adapt according to business needs
  • Ability to work to tight deadlines with excellent organisational skills
  • Process driven with excellent administrative skills
  • Knowledge of best practice in specific HR areas – emphasis on employment law
  • Excellent communication skills and fluency in English
  • CIPD qualified to level 5 - 7
  • Familiar with Fourth Hospitality
  • Ability to travel if required (within the UK)

What happens next:

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.


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Hilton London Bankside
2-8 Great Suffolk Street, London, United Kingdom, SE1 0UG
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