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Reception Manager, Mercure Bristol Brigstow
Are you an emerging leader ready for your next exciting opportunity?
As front Office Manager you will oversees the complete day-to-day Reception Department including admin, ensuring the team provide consistent and exceptional service delivery to guests. Implement company and brand policies and procedures which will ensure that the Department is responsibly run and compliant. Maximizing occupancy and F&B revenue stream (Breakfast, Lunch, Dinner, Bar & M&E) through agreed Sales, Marketing and Revenue strategies, as well as delivering a consistent and predictable gross operating profit margins with the assigned Support Team
What we offer you:
We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:
Mercure Brigstow Bristol Hotel is a 4-star hotel located in the vibrant part of Bristol city centre. We are just steps away from main venues in Bristol, Saint Nicolas Market, The Hippodrome, The Old Vic, Cabot Circus and the Floating Harbour. Buttermilk and Maple, our restaurant, coffee shop and bar is open from early hours to late at night. Buttermilk and Maple is a concept that deliver great quality food and beverages. We are conscious to promote the best of Bristol, from locally sourced products to carefully curated craft beers, ciders and cocktails.
The hotel also have 4 meeting rooms, ideal location for organizing meetings, training's and private events.
Your role in our family:
Key responsibilities to your role:
What happens next:
Does this role suit your skillsets? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid group.
The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.