A major £12.5m refurbishment project at the 336-bedroom Holiday Inn London – Wembley, has recently been completed including the hotel’s striking Empire Suite. This highly versatile space is licensed for civil ceremonies and offers bespoke Indian catering making it a sought after venue for Asian weddings and celebrations. The hotel has a selection of spacious and well-appointed guest rooms including the Arch Restaurant and Bar.
Being a key part of the Splendid family, all our team members need to be able to commit to:
The Front Desk is often the first point of contact and the first impression for guests. Warm, knowledgeable service and helpful guidance reassure guests they’ve made the right choice to stay with us. To deliver a great guest experience – a Front Office Receptionist will check in and out guests efficiently, and make sure they have all they need for a great stay.
Under the general guidance of the Front Office Manager and within the limits of established Splendid Hospitality and Front Office policies and procedures, responsible to ensure the highest standard of Customer Care and Services at all times. Promotes the desired work culture.