Room Attendant

Funding Source:
  • The Grand York

The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 207 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome.  Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers locally sourced contemporary cuisine allowing guests to enjoy a feast of dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.

Room Attendant - Part Time

The Grand Hotel & Spa, York are looking for an enthusiastic person to join our existing 5 star Splendid Family.

Here at the Grand we pride ourselves on offering the highest of standards whilst maintaining a professional manner at all times.

Full training will be given for all housekeeping procedures including our 5 star turndown service.

This role will be a 20 hour part-time contract & including weekends and evenings. You must be flexible with your availability as our business needs fluctuate.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  • To clean the rooms to the highest of standard ready for our guest arrivals at 3pm.

 Key Responsibilities

  • To service guests rooms to a high standard
  • Replenish any stock that the guest may of used
  • Strip & make beds to a quality standard following the methods outlined in training.
  • Service of bathrooms, empty bins & clean bath/shower, basin, toilet & floors, vacuum rooms floors & corridors & to polish & dust all surfaces using all appropriate chemicals & tools.
  • To keep trollies & service areas tidy at all times.
  • Report any guest facilities to maintenance
  • Follow all Health & Safety & COSHH procedures. 

Person Specification

  1. Knowledge, Skills & Abilities
  •  Preferred -
  • Have a proven track record within a luxury hotel
  • Have a warm personality & a can do attitude.
  • Good Health & Safety knowledge
  • Be flexible & able to multi task
  • Good communication
  •  Exceptional -
  • Have a proven track record within a luxury hotel
  • Previous room attendant experience
  • Proven experience/education level previous 5 star knowledge or 4 star


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The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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