Room Attendant/Turndown

Funding Source:
  • The Grand York

The award-winning Grand Hotel & Spa in York is Yorkshire's only 5-star hotel & boasts 107 luxury bedrooms & invigorating Spa within its Edwardian building. The perfect destination for Spa Days or Spa breaks in Yorkshire, offering the very best in traditional English style and service, set off with a friendly Yorkshire welcome.  Our guests can experience the luxury, opulence and style of the golden age of travel at The Grand Hotel & Spa, housed in the iconic former headquarters of the North Eastern Railway Company. The brand new Rise restaurant, terrace and bar offers modern cuisine across a new ‘small plate’ concept, allowing guests to enjoy a feast of sharing dishes in an immersive and social dining experience. And the amazing Hudson's restaurant- has recently been awarded 3 AA Rosettes for culinary excellence.

Room Attendant / Turndown

Here at The Grand Hotel & Spa, we are looking for enthusiastic, hardworking people to join our team.

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  •   To assist with the delivery of consistent five star customer service. 

Key Responsibilities 

  •  Cleaning of rooms and public areas
  •  Turning the guests rooms down on an evening
  •  Ensuring a confident, professional and friendly manner for guests when approached.

Person Specification 

1. Knowledge, Skills & Abilities

You will need a basic understanding of the English language and be able to understand and communicate effectively with your colleagues and guests.

Your should be fully flexible with times worked.

The ability to work on your own initiative and as part of a team.

2. Proven Experience/Education Level

Previous experience in the quality hotel market and a similar sized property would be an advantage.



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The Grand Hotel & Spa York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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