Splendid Family - Room Attendant/Turndown (1707)

Room Attendant/Turndown

  • Department:
  • Position Commitment:
    Part Time
  • Funding Source:
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
  • Salary:
Funding Source:
  • The Grand York

Work at York’s finest address, The Grand York, and be a part of creating five star experiences for our guests. We pride ourselves on offering true Yorkshire hospitality in grand surroundings and welcome applicants who wish to help us achieve this goal on a daily basis.

The Grand York, is Yorkshire’s only AA accredited 5 star hotel and is housed in the former Headquarters of the North Eastern Railway. Following a recent expansion, our hotel now boasts 207 luxurious guest rooms, two restaurants – The Rise, and the 3 AA Rosette Restaurant, Hudsons alongside our 1906 Bar, exclusive White Rose Lounge, seven conference and events spaces, a spa and the a brand new Cookery School.

Room Attendant Part Time

We are looking for an enthusiastic person to join our existing 5 star Splendid Family on a part-time basis, 20 hours including weekends and evenings.

Full training will be given for all housekeeping procedures including our 5 star turndown service.

You must be flexible with your availability as our business needs fluctuates.

Being a key part of the Splendid family, all our team members need to be able to promise to:

  • Being the Best;
  • Making Responsible Decisions;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  •  To have rooms cleaned to the highest of standards Here at the Grand we pride ourselves on offering the highest of standards whilst maintaining a professional manner at all times.

Key Responsibilities

  • Your main duties will be to clean all rooms to the highest of standards for our extremely important guests arrivals.
  • To service guests rooms to a high standard
  • Replenish any stock that the guest may of used
  • Strip & make beds to a quality standard following the methods outlined in training.
  • Service of bathrooms, empty bins & clean bath/shower, basin, toilet & floors, vacuum rooms floors & corridors & to polish & dust all surfaces using all appropriate chemicals & tools.
  • To keep trollies & service areas tidy at all times.
  • Remove & dispose of rubbish.
  • Report any guest facilities to maintenance
  • Follow all Health & Safety & COSHH procedures.

Person Specification

 1. Knowledge, Skills & Abilities

  •  Preferred -
    •        Have a proven track record within a luxury hotel
    •        Have a warm personality & a can do attitude.
    •        Good Health & Safety knowledge
    •        Be flexible & able to multi task
    •        Good communication
  •  Exceptional -
    •        Have a proven track record within a luxury hotel
    •        Previous room attendant experience
    •        Previous 4 or 5 star hotel knowledge

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The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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