Splendid Family - Room Attendant/Turndown (2098)

Room Attendant/Turndown

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  • Department:
    Housekeeping
  • Position Commitment:
    Full Time
  • Location/Hotel - click here for more information on the property:
  • Vacancy Reference:
    2098
  • Pay Rate:
    Per Hour
  • Salary:
    £8.72
Room Attendant/Turndown

Room Attendant / Turndown at The Grand, York

Our Room Attendants are the heartbeat of our hotels, it’s what gives our hotels the ‘wow’ factor. It’s the moment that guests walk into our hotels and are impressed, then enter their bedroom and think ‘wow, this looks wonderful’. To be successful you will have a passion to deliver exceptional customer service every time, with a friendly outgoing personality and desire to work as part of a team.

What we offer you

We want our staff to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we create memorable guest experiences together, and for those keen develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • 28 holiday days (pro rata for part time)
  • Automatic Enrolment into a workplace pension scheme
  • Heavily discounted hotel stays and food & beverage discounts
  • Amazing high street and lifestyle savings for you and your family
  • Uniform
  • 24/7 Employee Assistance Programme for you and your family

About us:

The Grand was originally built in 1906 as a ‘Palace of Business’ for one of the most powerful railway companies in Edwardian England. The Grand, York is part of Splendid Hospitality Group and only a few minutes' walk from York Railway Station. There are also great bus links from all areas of the city.

Your role in our family:

Our team are the heart and soul of The Grand, without them The Grand is just a beautiful building.  We pride ourselves on the warmth of our Yorkshire welcome that each one of our guests receive.

As a Room Attendant, key to your role:

  • Working in a fast-paced high energy environment maintaining areas within the hotel, including guest rooms, guest corridors, linen rooms and cupboards; replenishing guest supplies and at all times maintaining exceptional service levels
  • Complying with all company health and safety, policies and reporting any maintenance problems, safety hazards, accidents or injuries
  • Respond to guest complaints, special requests and take action to ensure guest satisfaction
  • Monitor and control supplies and amenities, and minimise waste within all areas of housekeeping
  • Work as part of a team and communicate with other departments to ensure excellent quality and service.

What happens next

Does the Room Attendant role suit your skillset? Apply now, this takes second, you’ll just need to provide some contact details along with a CV.  Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell more about the Splendid Hospitality Group.

The Splendid Hospitality Group is an equal opportunities employer and a disability confident committed employer, committed to hiring a diverse workforce and sustaining an inclusive culture.


 
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Location
The Grand York
Grand Hotel, York, Yorkshire, United Kingdom, YO1 6GD
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