Security Team Leader

Funding Source:
  • Hilton London Bankside

Opened in October 2015, the vibrant Hilton London Bankside represents the next generation of design-led Hilton Hotels. Each part of the property has been carefully created to reflect the fascinating history and ambiance of the surrounding area, combining the authentic urban grittiness and polished contemporary design.

Set in the heart of Bankside, just steps from some of London’s most famous landmarks such as Tate Modern, Borough Market and The Shard. Hilton London Bankside is home to 292, and one beautiful penthouse apartment, which boasts its own private roof terrace, a 100m2 entertainment area and views across the London skyline.

The hotel also brings a new neighbourhood eatery, the OXBO Bankside Restaurant, to the area, alongside The Distillery, a cool and casual bar. As well as, the breath-taking 570m² ballroom, and stunning event rooms space which can accommodate a variety of events, from small and intimate, to larger-scale, more spectacular celebrations and gala dinners, catering from 8 to 700 guests.

Being a key part of the Splendid family, all our team members need to be able to commit to:

  • Being the Best;
  • Making Responsible Decisions;
  • Keeping Promises;
  • Treating others, the Way They Would Like to Be Treated;
  • Continually Challenge Yourself and Each other.

Position Purpose

  • This role requires the applicant to form part of a 4-man in-house Security team, they will have to have the ability to make sound judgement calls on real time situations when they will be looked at to provide answers on a 24 hour, 4 on 4 off basis. They will have to show real commitment to protecting guest’s, staff and visitors to the Bankside hotel whilst remaining impartial.  

    Provide a “snapshot” or the main purpose of the job, consisting of no more than three to five sentences.  The Position Purpose should provide enough information to differentiate the major function and activities of the job from those of other jobs. 

Key Responsibilities

  •  The role demands that the applicant is a team player, has the ability to communicate at all levels and is confident in verbalising and expressing themselves in English. The day to day responsibilities involve: cash escorts, safe and lock resets, initialising the key access system, bag and locker searches, preparing written reports for both in-house use and police request’s. The ability to view and prepare CCTV requests and reports. Maintaining a visible presence in the hotels fitness suite when not covered by leisure staff. Facilitating the safe entry and delivery of event staff and equipment to the hotels function areas. Providing a safe environment for guests and colleagues alike. To secure lost property and where appropriate return it to its rightful owner. To provide a professional, approachable look which reflects the Hilton brand.



Person Specification

1. Knowledge, Skills & Abilities


    Commonly known principles required for this field of work.  Skills must be measurable learnings (e.g. Intermediate level of excel and word, typing at 50 wpm, etc.


    The ability to work alone and without constant supervision whilst 

    prioritising their workload which constantly changes due to the demands of a busy hotel.

    Having knowledge of the Ving card and Keywatcher systems. Previous experience in a supervisory role, the ability to make decisions without fear or favour.



    To have an existing all round knowledge of current Security systems; a proven history in 5-star hotel security.



    2. Proven Experience/Education Level



  • Proven experience/education level.
  •  Preferably would have previously worked for existing agency supplier for hotel security, has previous experience of the Bankside hotel. A current SIA licence and first aid certification would be beneficial to the company.
  • Due to the nature of this work and the wide and varied nationalities that apply for the position the ability to read, write and communicate sufficiently in the English language is sufficient.




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Hilton London Bankside
2-8 Great Suffolk Street, London, United Kingdom, SE1 0UG
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