Business Change Manager

Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family. Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it’s the ‘Splendid Hospitality Way’ which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.

Job Description

This role will support the CCO in leading the Governance, Policy and Procedures Board. Working closely with Senior Stakeholders using project management, policy analysis, and governance skills to drive, manage and analyse projects being developed as part of Splendid’s transformation programme, developing and reviewing policies and procedures, and ensuring compliance with legal requirements. They will attend the executive board meetings and support with co-ordinating the agenda.

What We Offer

We want our family members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we all create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

• Apprenticeship programmes available.
• Learning and Development Opportunities available through our Leadership Development Programme.
• Heavily discounted hotel stays and food & beverage discounts.
• 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
• 33 holiday days
• Automatic Enrolment into a workplace pension scheme
• Wagestream – Stream up to 50% pay as it is earned and set automatic savings to support your financial wellbeing

About Us

Our success lies amongst the strengths and skills of the dedicated and professional people we employ.
Everyone at Splendid Hospitality is committed to The Splendid Hospitality Way, delivering genuine service to 'Create Extraordinary Experiences'. The team offers a wealth of experience across a variety of talents ensuring that the Group is well positioned to achieve its vision to be a Centre of Global Excellence for Hospitality.

Role in our Family

1. Project Management:

• Plan, and oversee projects from inception to completion, ensuring they meet quality, time, and budget constraints.
• Develop project scopes, objectives, and deliverables in collaboration with stakeholders.
• Coordinate internal resources and third parties/vendors for the flawless execution of projects.
• Track project performance, specifically to analyse the successful completion of short and long-term goals – link performance to business metrics, budget and business cases
• Use appropriate verification techniques to manage changes in project scope, schedule, and costs.

2. Policy and Procedure Development:

• Research, develop, and implement policies and procedures or work with stakeholders to ensure compliance with regulatory requirements and best practices.
• Conduct regular reviews and updates of existing policies and procedures.
• Facilitate stakeholder engagement and feedback to ensure policies and procedures are practical and effective.
• Develop and execute implementation plan

3. Governance Analysis:

• Analyse existing governance structures and recommend improvements to enhance effectiveness and compliance.
• Prepare detailed reports and presentations on governance issues, findings, and recommendations.
• Monitor and evaluate the effectiveness of governance frameworks and make recommendations for continuous improvement.

4. Compliance and Risk Management:

• Ensure that all projects adhere to legal guidelines and internal policies.
• Identify and assess risks and develop strategies to mitigate these risks.
• Conduct regular audits and assessments to ensure compliance with governance standards and regulations.

5. Stakeholder Communication:

• Communicate project updates, issues, and resolutions to all stakeholders in a clear and timely manner.
• Facilitate meetings and discussions with stakeholders to gather input and build consensus on governance-related matters.

6. Data Analysis and Reporting:

• Develop and deliver detailed programme analysis and trackers
• Collect, analyse, and interpret data related to governance and policy issues – ability to link these to financial performance
• Prepare and present comprehensive reports to Programme Boards, senior management and the board.
• Use data to drive decision-making and policy development

What Happens Next

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell you more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.