Regional People Advisor

People - Splendid Hospitality (Head Office)

Contract: Full Time
Salary: Up to £35,000 DOE

Splendid Hospitality Group is one of the UKs fastest growing privately-owned hotel groups. As a family run business, people are at the very heart of its success, a place where everyone becomes parts of the Splendid family. Our vision is to create extraordinary experiences, positively impact lives, and get better every day - it’s the ‘Splendid Hospitality Way’ which is our way of looking after everybody to help them succeed, have fun and keep guests and our Splendid team members happy.

Job Description

Location: Field Based (flexible between London and Watford Central Support Office)(London and Bristol)
Salary: £30,000 - £35,000
Type: Permanent
Reports to: Regional People Business Partner

Experience: Hospitality / Hotels 

We're seeking a Regional People Advisor to join our close-knit People team and support our diverse hotel portfolio from London to Bristol. If you have a passion for improving team member and guest experiences while driving commercial success, we want to hear from you! This role offers the unique opportunity to work across various properties, ensuring compliance, fostering a positive work culture, and implementing strategic People initiatives. You'll collaborate with senior leaders, develop your HR expertise, and contribute to the overall success of our organisation. If you're ready to take your career to the next level and thrive in a supportive, growth-oriented environment, this is the perfect role for you.

What We Offer

We want our family members to enjoy coming to work and provide a friendly and supportive environment for you to work in. You’ll develop personally through meeting and working with people from all over the world as we all create memorable guest experiences together, and for those keen to develop you’ll have the opportunity to explore the business with various career options. In addition, on offer:

  • Apprenticeship programmes available.
  • Learning and Development Opportunities available through our Leadership Development Programme.
  • Heavily discounted hotel stays and food & beverage discounts.
  • 24/7 Employee Assistance Programme for you and your family. Giving you access to counselling services, physical wellbeing & financial aid.
  • 33 holiday days
  • Automatic Enrolment into a workplace pension scheme
  • Wagestream – Stream up to 50% pay as it is earned and set automatic savings to support your financial wellbeing.

About Us

Our success lies amongst the strengths and skills of the dedicated and professional people we employ.
Everyone at Splendid Hospitality is committed to The Splendid Hospitality Way, delivering genuine service to 'Create Extraordinary Experiences'. The team offers a wealth of experience across a variety of talents ensuring that the Group is well positioned to achieve its vision to be a Centre of Global Excellence for Hospitality.

Role in our Family

Role Purpose: As a Regional People Advisor, you will:
• Provide day-to-day People support across multiple properties.
• Offer first-line support for ER case queries.
• Conduct People Audit Checks to ensure compliance and recommend improvements.
• Assist Managers with training, development, and HRIS/Payroll system queries.
• Support GM/HOD’s with the use of Peoplebank (ATS/Recruitment) and Fourth (HRIS & Payroll) system.
• Support workforce planning activities and recruitment efforts.
• Focus on key People KPIs such as labour costs, attrition, vacancies, and absence rates.
• Coach and challenge Managers to enhance leadership and team performance.
• Maintain effective relationships within the People team.
• Assist with escalated ER investigations and hearings.
• Provide HR policy guidance and coaching to resolve issues.
• Support the opening of new properties and People team projects.
• Represent the Talent Team at Careers & Recruitment events.

Qualifications and Experience:
• Experience in a field-based HR role within a fast-paced, multisite environment, preferably in hospitality or retail.
• Experience in L&D and coaching initiatives.
• Strong communication and engagement skills.
• Knowledge of ER, HR best practices, employment law, GDPR, Talent Acquisition, and Right to Work compliance.
• Attention to detail with the ability to simplify complex issues.
• Excellent listening skills and the ability to inspire colleagues.
• Ability to escalate unclear or conflicting priorities.
• Proven commercial acumen and problem-solving skills.
• Data-driven decision-making ability.
• Flexibility to travel across the UK, including overnight stays.
• Ideally CIPD qualified/part-qualified.

What Happens Next

Does this role suit your skillset? Apply now, this takes seconds, you’ll just need to provide some contact details along with a CV. Next, we’ll review your details, and if successful we’ll invite you to meet one of the team to learn more about you, your experience and let us tell you more about the Splendid group.

The Splendid Group is an equal opportunities employer, committed to hiring a diverse workforce and sustaining an inclusive culture.